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SkyConnect
Calendar
3
[Calendar] How do I sync calendar information across devices
[Calendar] How do I share my calendar
SSL/TLS error while accessing Application Manager
Mass Mailing
9
[Mail|Mass-mailing] Best case practices for bulk mail
[Mail] What is the difference between total messages per day and total recipients per day?
[Mail] What happens when a user crosses the limits?
[Mail] Can we restrict the users from sending the mail to a distribution list(group) which they are member of and they should only be able to receive the mail which was sent on that group.
[Mass Mailing] Different ways to send bulk mail
View all 9
Integration and Co-existence Setup
15
[SkyConnect] How to create local archives in a desktop client?
[SkyConnect] Can we have AD authentication for the SkyConnect domains?
[SkyConnect] Do we need to create sub-domains for the co-existence setup?
[SkyConnect] How will mail flow for Groups or distribution lists on SkyConnect and O365 ?
[SkyConnect] Can O365 user share documents in One drive with SkyConnect users? Can SkyConnect user access one drive?
View all 15
Administration
6
[Mail] Compatibility of SkyConnect with desktop, mobile clients and browsers
Set Email Forwarding
Troubleshooting the "Forgot Password" Feature Issue
Forward a mail with particular subject.
Email content format change after applying footer
View all 6
Address Book
2
[Address Book] How do I access the Global Address book from my mobile
[Address Book] How to export contacts as CSV?
Email access via Desktop & Mobile clients
33
[Mail] How to configure email access from mobile
[Mail] Unable to view mail on a desktop client or baya
[Mail] Unable to view attachments
[Mail] Frequent IMAP folder Synchronizations in Outlook
[Mail| Outlook] Mail search issue in outlook
View all 33
Storage Management
5
[Mail] We have configured the Auto mail deletion feature. However the mailstore size has not reduced.
[Mail] The Storage usage on my domain has crossed the limits we had set. How do we get it back within limits without impacting the productivity.
[Mail] The leave copy on server setting on the POP client has been changed. However, the user's storage used is is not reducing.
[Mail] We have configured the Save to Sent Items setting for POP users. Will the "leave copy on server" setting automatically delete mail from the Sent Items folder on the server?
[Mail] I have deleted users, but they are still present in the storage user report.
Security
6
[Mail] Unable to configure custom links on the login page using customization tab in Admin panel
[Mail] Intangible/Invisible Network Obstacles
[Mail] Captcha enable/disable option under customization tab in Admin panel is not working
[Mail] Internet Service Providers blocking SMTP port 25
[Mail] Mithi solutions support TLS 1.2 as per PCI security standards council mandate
View all 6
SecureMailFlow Management
89
[SecureMailFlow] What is the difference between SpamTitan and Trend HES?
[SecureMailFlow|SpamTitan] Blacklist domain
[SecureMailFlow|SpamTitan] I want to report spam
[SecureMailFlow] What is a false positive and a false negative?
[SecureMailFlow] Can SkyConnect control mail from legitimate ids which masquerade someone else?
View all 89
Login
7
[Mail] User's account has been locked out
[Mail|Baya| Blank Page] Mails not loading on Webmail
[Mail] User is unable to login to his account using the web client (Baya V3/V2)
[Mail|Baya|2FA] Already registered user is prompted to register for 2FA again
[Mail] User's account password needs to be reset
View all 7
Reports
4
[Mail] [Report] I have deleted users, but they are still present in the storage user report.
[Mail] How do I get the list of all active users
[Mail] How do I get the list of all users in the domain
[Mail] [User reports] How do I get Active users of domain
Mail flow problems
12
[Mail] I occassionally receive bounce messages for mail I never sent
[Mail| Incoming] Mail from an external sender is not received
[Mail] End users cannot send mail
[Mail] Mail from another user on my domain is not received by me
[Mail] Unable to send a mail to a external user
View all 12
Getting Started
16
[SkyConnect] How to test MX entries of a from a Linux desktop?
[SkyConnect] What will happen if the mail comes to old setup in transition period?
[SkyConnect] How much time it will take to reflect the new DNS records?
[SkyConnect] What all activities will be involved for go live?
[SkyConnect] What all activities will be involved for go live?
View all 16
Migration From Baya V2 to Baya V4
7
[Mail] How to migrate Calendar events from Baya V2 to Baya V4?
[Mail] How to migrate contacts from my Personal Address Book in Baya V2 to Baya V4?
[Mail] How to migrate from Baya V2 to V4
[Mail] How fields are mapped from VCF file to Baya V2 Personal Contacts?
[Mail] How to export contacts from Baya V2 to CSV or VCF file?
View all 7
Backup
5
[Mail] Why I should not use the IMAP option to get a backup of a mail box?
[Mail]Why I should not use the POP option to get a backup of a mail box?
[Mail] How do I export the mails from a desktop client
[Mail] How do I backup a user's mailbox
Mails got deleted by user from skyconnect account
Provisioning
6
[Mail] Delete domains
[Mail] Add members to groups or distribution lists
[Mail] Add/Provision domains
[Mail] Add/Provision users
[Mail] Delete users
View all 6
SkyConnect Billing
2
Any exported mail from SkyConnect is chargeable?
[Billing] How to reduce the cost of the SkyConnect bill ?
Mail flow configurations
3
[Mail] How do I block a user from sending mail
[Mail] Configuration for sending mail via an application
[Mail] How do I block a user from receiving mail