Administration

Set Email Forwarding
Please follow the below steps to enable mail forwarding for any user. 1] Login to Admin Panel using the Admin ID. 2] Select the user from the right pan...
Wed, 24 May, 2023 at 4:04 PM
Troubleshooting the "Forgot Password" Feature Issue
There are a few potential causes for the feature not working as intended  1] Forgot Password Property Configuration: Verify whether the "Forgot Pas...
Tue, 30 May, 2023 at 12:19 PM
Forward a mail with particular subject.
First, we have to log in to the admin panel of the server and then go to the application manager -> Go to the application view -> go to the mail deliv...
Mon, 19 Jun, 2023 at 10:38 AM
Email content format change after applying footer
Problem: After applying a footer the format of email content is getting changed.  Solution: There is a standard format for footer. > Each line in ...
Mon, 18 Sep, 2023 at 3:59 PM
Redirect mails from ex-employee's account/Deleted user.
If an employee has left the organization and you wish to redirect emails sent to their deleted office email address to another account, you have two options...
Tue, 17 Oct, 2023 at 4:02 PM
Emails getting received from Non-existent ID of the organization.
Problem Reported:  User got the email from the email ID of the organization which is already deleted.   Observations: The sender Email ID(Non-existent/D...
Tue, 26 Dec, 2023 at 3:09 PM
SSL/TLS error while accessing Application Manager
In your Firefox browser >  1] search "about:config" in the URL bar 2] click on accept risk and continue  3] set the TLS version between 1 4...
Thu, 1 Feb, 2024 at 3:00 PM
Clrstream dashboard
We have enabled  "Clrstream Dashboard" for your domain. so it will be available on "Admin Panel". Kindly check from your end. To vi...
Tue, 9 Jan, 2024 at 5:36 PM
Unable to access Admin Panel using firefox
1] Check firefox version, use the updated version. 2] The SSL/TLS settings may change due to windows update. It should be like the below screenshot. In yo...
Thu, 28 Mar, 2024 at 12:53 PM