Overview

When a vacation reply is set, the sender receives an auto-generated reply from the system. This message will automatically send to anyone who emails you while you are out of the office. 

Configure Vacation Reply from Baya

To enable the vacation reply, 

  1. Navigate to the Settings interface and select the Vacation Reply option.
  2. Toggle this switch to enable or disable the vacation reply.
  3. The values for Time interval in hours and Max number of replies will determine the maximum number of auto-replies to be sent to a sender within the time interval. 
    • For example, if the Time interval in hours is set to 12 and the Max number of replies is set to 2, the sender will get only 2 auto-replies, even if she sends more than 2 emails within the 12 hours interval.
  4. The Start Date and the End date are used to automate the start and stop of the Vacation Reply.  Vacation replies will be sent only within this period.
  5. The Subject and Message Body define the email message to be sent.
  6. If you want separate messages for internal and external senders, then turn this setting on.
  7. If you have selected to send a separate message to external senders, then the message to the external senders has to be defined in the Subject for external users and Autoreply message for external users fields.
  8. Click on Save to enforce the new settings.


Configure Vacation Reply from Admin Panel

  1. Login to Admin Panel Account from your Postmaster ID.
  2. On the left side you will see Users and Group click on the Users section.

    3. Search the required user from the list of users on your domain.

    4. On the right pane, click the Mail section to view all the mail-related properties configured for the user.



    5. Enable the Auto-Reply option.

    6. Update the vacation reply for the user.

    7. Save to update the user properties.

    8. On successful updation, the application displays the status message on the screen.


Please go through the below link for more clarification.