Customer Support

Most of the time bulk emails end up in the recipient's spam folders. While there is no one particular cause or a solution to this problem, there are a c...

A user can send out a mail with one or more recipients. So if you have sent one mail with 10 recipients and another with 30, the total messages will be ...

If the number of mail sent or the total recipients is greater than the limit specified, then the user will be blacklisted. To remove the user from the black...

Yes. This is possible via mail policies SkyConnect supports extensive mail flow control via policies that can be applied at a granular level of a user or a ...

Method 1: Sending mails to a group Create a group for all the recipients Send a mail to this group using outlook or webmail. This method can be used whe...

Power users are allowed to send out bulk mail from specific IP addresses. To mark as a power user writes to us with the email id.  Please note that ther...

There are two types of users in SkyConnect, normal users and power users. The limits are controlled by the type of user. For details, refer to the product s...

As developers and solution providers of Email and Collaboration software (Connect Xf), we get frequent requests for bulk mailing solutions. At first, let us...

1.0 Prerequisites Prerequisite Description Sender ID  - The ID should be of your organisation's domain - The email id should exist on Mithi Sky...

Whenever client unable to send mails from Customer.advices@m1xchange.com. We have to follow below steps :-  1. We have to check IP of the client it&...