SecureMailFlow Management

SecureMailFlow Management

[SecureMailFlow|SpamTitan] Will the end users will be allowed to release all the mails in the Quarantine disgest report.
No. Users will be able to release only mail marked as Spam. They cannot release other mail as they pose a hazard to the device's security.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How is the scoring done?& how to interpret it?
In the quarantine section Click on the mail Click on the View Message tab Click on Show all headers. The spam score and rules applied will be visible
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Incoming mails blocked in RBL check
Problem: ip blocked in RBL check (for Inbound mail) Symptoms  Incoming mail from a particular domain is not received The sender could get a delivery ...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow | SpamTitan] Mail blocked under attachment policy
Symptoms: The delivery status of inbound mail shows as 'Blocked BANNED' in SpamTitan The email gets quarantined  Diagnosis: The attachment...
Tue, 30 May, 2023 at 10:26 AM
[SecureMailFlow | SpamTitan] How to add display names to User Policies?
Why should you add your Display Names to the User Policies? Display Names are used by Spam Titan to verify whether an email ID is using someone else's ...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How to add attachment filters in SpamTitan?
Types of attachment filters Extension Filters Using a mail's MIME headers, the attachment filter can extract a file attachment's extension, and ap...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How to apply Pattern Filtering
To add the pattern filter kindly refer the below article and add the keywords <<Action Required,MAILER-DAEMON,Pending Mails,Email Alert,Expired,Expiri...
Wed, 15 Feb, 2023 at 3:24 PM
Non reciept of 'Non delivery response/bounce'
In SkyConnect, the validation of the recipient user is done during the first phase of the SMTP mail transaction. In this configuration, bounce / ndr is not ...
Tue, 17 Oct, 2023 at 4:01 PM
Spam titan password change
1. We can change password of spam titan by change role to user. 2. than click on setting-------> user management  3. than enter old password and ...
Tue, 2 Jan, 2024 at 12:43 PM
Mail blocked on SpamTitan within same domain
Problem Reported: The mail sent within the same domain got quarantined/blocked on the SpamTitan. Observations: Check the mail in Spamtitan > Report...
Wed, 17 Jan, 2024 at 2:10 PM