SecureMailFlow Management

SecureMailFlow Management

[SecureMailFlow|SpamTitan] What about SPF?
No change required in SPF. It will remain "v=spf1 include:mem.mithi.com -all"
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How long are mail maintained in the quarantine?
Mails are maintained in the quarantine for 30 days.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How to handle bounced outbound email
Go to the Reporting -> History tab Make sure that the Display Settings are updated have "Show Delivery status" and "Show delivery respon...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How long are the links in the report valid?
The links in the reports are valid for 7 days.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] If an outbound mail is marked as Spam, will it be visible in the Quarantine Digest.
No. Outbound emails are not visible in digest to prevent end-users from misuse of the corporate email system. The threshold for outgoing mail being quaranti...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Does the solution support DMarc?
Yes. SpamTitan supports DMarc.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Can I trigger the alert as soon as the mail is blocked as then they can allow the mail as soon as it is blocked if it is authentic
This feature is not available in SpamTitan.  Daily quarantine mail digest or login to the portal to check for quarantined mail. Refer Tutorial Video: How...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Are users allowed to delete any mails from the Quarantine? No the delete option from the digest report has been disabled.
No the delete option from the digest report has been disabled.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Why is the email release link disabled in the quarantine report?
The SpamTitan quarantine report directly allows you to release some emails from quarantine if they were marked as spam as per SpamTitan standards. However, ...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How to enable user level quarantine report?
Symptoms The quarantine report is not generated for a particular user in the domain but is generated for the other users in the domain. Solution En...
Mon, 9 Jan, 2023 at 8:20 PM