SecureMailFlow Management

SecureMailFlow Management

[SecureMailFlow|SpamTitan] Can you bypass the spam rules for a domain?
Yes.  Please raise a ticket with request details
Mon, 9 Jan, 2023 at 8:19 PM
[SecureMailFlow|SpamTitan] Why dont the incoming mails have the header with the caution?
This has not been enabled on SpamTitan. We are working with the vendor to enable the same.
Mon, 9 Jan, 2023 at 8:19 PM
[SecureMailFlow|SpamTitan] Blacklist user
Symptoms  One or more users of your domain are receiving unwanted mail from an external user id.  Solution  Option 1: Blacklist the id from sending ma...
Mon, 9 Jan, 2023 at 8:19 PM
[SecureMailFlow] My mail is quarantined. How to release it?
Symptoms Mail from known senders are missing Mail is quarantined Mail not found Possible Causes  The SecureMailFlow service is designed to protec...
Mon, 9 Jan, 2023 at 8:19 PM
[SecureMailFlow] Blacklist user
Symptoms One or more users of your domain are receiving unwanted mail from a external user id. Solution Option 1: Blacklist the id from sending mail to a...
Mon, 9 Jan, 2023 at 8:19 PM
[SecureMailFlow|SpamTitan] Have you migrated the footers?
Yes
Mon, 9 Jan, 2023 at 8:19 PM
[SecureMailFlow|SpamTitan] Can you bypass the spam rules for a recipient?
Yes. Refer here for details.
Mon, 9 Jan, 2023 at 8:19 PM
[SecureMailFlow] While tracing a mail, found a mail blocked with a reason as “Sender IP detected in QIL or RBL”
While tracing a mail, if you find any mail blocked with a reason as “Sender IP detected in QIL or RBL”, it means that the mail came from an IP address whose...
Mon, 9 Jan, 2023 at 8:19 PM
[SecureMailFlow|SpamTitan] Can I manage whitelist and blacklist for my organization?
Yes. Refer here for details.
Mon, 9 Jan, 2023 at 8:19 PM
[SecureMailFlow|SpamTitan] Can I add user exceptions to the default policies?
Yes. Refer here for details.
Mon, 9 Jan, 2023 at 8:19 PM