SecureMailFlow Management

SecureMailFlow Management

[SecureMailFlow|SpamTitan] What is the priority for whitelist/blacklist/policies on SpamTitan?
The user settings are given the highest priority. The second priority is for the domain settings and then for the Domain Group.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Should I keep the Trend DKIM key? Till when?
Yes. Till 15th Sep 2021. 
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Can I create users at our end for all domain users so they can access the mx.mithi.com and manage quarantine and see reports etc. at their end rather than depending upon admin to access the panel.
Yes. To create users do the following: Log in as the Domain Administrator Select the AntiSpam Engine tab Go to User Policies Check if user already p...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Do we need to change A and CNAME records?
No changes required in A and CNAME records
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Can users generate on-demand reports.
Yes by clicking on the On-demand report link in any previous report.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How do I switch role from user to domain administrator?
If a single id has more than one role, then there are 2 ways to choose the role. During login. After successful login, the screen shows the roles avail...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] I cannot see all mail I received in the SpamTitan History.
Symptoms  Unable to find all mail I received in the SpamTitan History. Solution  On the SpamTitan Console, go to the Reporting tab and select Histo...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How to check the history?
Login as a Domain Group or Domain Admin Go to the Reporting -> History tab Make sure that the Display Settings are updated have "Show Delivery st...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] What is difference between release and allow in quarantine?
If a message has been incorrectly specified as spam you can release it and have it delivered to your mailbox by clicking on the Deliver/Release link for tha...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] What all mails will be listed in the report?
Mails quarantined or undelivered due to Spam, Virus, Banned, Content filter, or DMARC rules will be listed in the Quarantine digest reports.
Mon, 9 Jan, 2023 at 8:20 PM