SecureMailFlow Management

SecureMailFlow Management

[SecureMailFlow|SpamTitan] Do we need to change A and CNAME records?
No changes required in A and CNAME records
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Can users generate on-demand reports.
Yes by clicking on the On-demand report link in any previous report.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How do I switch role from user to domain administrator?
If a single id has more than one role, then there are 2 ways to choose the role. During login. After successful login, the screen shows the roles avail...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] I cannot see all mail I received in the SpamTitan History.
Symptoms  Unable to find all mail I received in the SpamTitan History. Solution  On the SpamTitan Console, go to the Reporting tab and select Histo...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How to check the history?
Login as a Domain Group or Domain Admin Go to the Reporting -> History tab Make sure that the Display Settings are updated have "Show Delivery st...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] What is difference between release and allow in quarantine?
If a message has been incorrectly specified as spam you can release it and have it delivered to your mailbox by clicking on the Deliver/Release link for tha...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] What all mails will be listed in the report?
Mails quarantined or undelivered due to Spam, Virus, Banned, Content filter, or DMARC rules will be listed in the Quarantine digest reports.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] What about SPF?
No change required in SPF. It will remain "v=spf1 include:mem.mithi.com -all"
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How long are mail maintained in the quarantine?
Mails are maintained in the quarantine for 30 days.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How to handle bounced outbound email
Go to the Reporting -> History tab Make sure that the Display Settings are updated have "Show Delivery status" and "Show delivery respon...
Mon, 9 Jan, 2023 at 8:20 PM