[SecureMailFlow|SpamTitan] I cannot see all mail I received in the SpamTitan History. : Customer Support

[SecureMailFlow|SpamTitan] I cannot see all mail I received in the SpamTitan History. Print

Created by: Mithi Customer Care

Modified on: Mon, 9 Jan, 2023 at 8:20 PM

Symptoms

Unable to find all mail I received in the SpamTitan History.

Solution

On the SpamTitan Console, go to the Reporting tab and select History from the next level.
On the Mail History page, select the Display Settings tab.
On the top of the page, you will see a list of checkboxes.
Make sure that the option "Only show messages for local cluster node" is DESELECTED. If that option is selected, then only the mail flow on one node of the cluster will be seen.

M

Mithi is the author of this solution article.

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