SecureMailFlow Management
SecureMailFlow Management
Symptoms End users are receiving alerts from the Secure Mail flow system of the type Spam Quarantine Report Cause These are quarantined message repo...
Mon, 9 Jan, 2023 at 8:19 PM
Symptoms Mails from senders of a known external domain are getting quarantined. Solution Whitelist the domain for all users of your domain Refer ...
Mon, 14 Oct, 2024 at 5:38 PM
Symptoms All or some users of your domain are receiving unwanted/ suspicious mail from ids of a foreign domain. Few users are receiving unwanted/ suspic...
Mon, 9 Jan, 2023 at 8:19 PM
Allow listed/block listed sender testing is performed after a message is received. As such, front-line controls may still apply. For instance, if the connec...
Mon, 9 Jan, 2023 at 8:19 PM
Password complexity can be defined and enforced e.g. password should have 3 alphabets, 2 numeric characters, and 1 special character. The minimum Password ...
Mon, 9 Jan, 2023 at 8:19 PM
Symptoms Mails are quarantined due to Scan Limitations. The email digest and logs show the reason "Rejection due to Scan Limitations". Ca...
Mon, 9 Jan, 2023 at 8:19 PM
There could be several reasons for this and the exact reason is best given by the team supporting that security service or appliance. However, generally, t...
Mon, 9 Jan, 2023 at 8:19 PM
Symptoms Mail from known senders are missing Mail is quarantined Mail not found Possible Causes The SecureMailFlow service is designed to prot...
Mon, 9 Jan, 2023 at 8:19 PM
Symptoms Mail from known external senders are getting quarantined Solution Option 1. Refer to the steps mentioned here to whitelist the id to allow...
Mon, 14 Oct, 2024 at 5:37 PM
The solution components do not store any part of the message body in any of the logs. This will ensure that no part of the message is visible in the logs. O...
Mon, 9 Jan, 2023 at 8:19 PM