SecureMailFlow Management

SecureMailFlow Management

[SecureMailFlow|SpamTitan] What is RBL?
RBL or Realtime Blackhole Lists are enabled by default. If enabled, incoming messages will be checked to see if they passed through one or more machines tha...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How to see Attachment details in Quarantined mails.
Click on the mail Click on the View Message tab The entire message along with the attachments is displayed
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Mails blocked in DMARC check
Problem: Domain blocked in SPF/ DMARC/ DKIM checks (for Inbound mail) Symptoms  Incoming mail from a particular domain is not received The sender get...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Can users add email ids to allow and block lists?
Only senders whose mail is marked as spam can be added to the allow list. Senders whose mail are marked as Virus, Banned, Content filtered or DMARC will not...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] I don't see domain whitelist imported from Trend
The domain whitelist has been imported under the domain. To check the migrated list Login as Domain Administrator or switch role to the Domain Adminis...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Which records have to be changed?
MX records need to be changed. New DKIM records need to be added. Reference Topics What are the new MX records? How do I change the MX records? ...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How do I track the incoming & outgoing traffic?
The incoming and outgoing traffic can be monitored using the History section in the Reporting tab. Login as a Domain Group or Domain Admin Go to the R...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] What is the priority for whitelist/blacklist/policies on SpamTitan?
The user settings are given the highest priority. The second priority is for the domain settings and then for the Domain Group.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Should I keep the Trend DKIM key? Till when?
Yes. Till 15th Sep 2021. 
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Can I create users at our end for all domain users so they can access the mx.mithi.com and manage quarantine and see reports etc. at their end rather than depending upon admin to access the panel.
Yes. To create users do the following: Log in as the Domain Administrator Select the AntiSpam Engine tab Go to User Policies Check if user already p...
Mon, 9 Jan, 2023 at 8:20 PM