Customer Support

Symptoms Need to enable archiving for a Distribution list in Exchange Solution In Vaultastic, mail sent to distribution lists will be archived in t...

Yes, you can configure multiple journaling rules in O365 to simultaneously archive to different solutions. Refer to the link below to understand the limits....

Symptoms The user has an account on Vaultastic. On logging to the self-service portal, the user sees the mail using the Archive view in different folders...

Symptoms I have setup live mail archiving on my O365 domain, but the delivery is failing. Solution To set up live mail archiving from your O365 to Va...

  Follow the steps given below to configure multiple Google Workspace domains within the organization for archiving in Vaultastic Step 1: Define an SMT...

To configure multiple O365 domains in your organization, Step 1: Define separate SMTP Connectors to route mail from Office 365 domains to Vaultastic Thi...

Symptoms Unable to configure archiving/ journaling in my mail solution Possible causes Send / SMTP connector not configured properly Journaling/ mai...

Symptoms Configured settings on my domain to archive live mail, but the delivery on Vaultastic is failing. For some users mails not archiving on Vaultast...