Symptoms

  • Need to archive emails from multiple Google Workspace domains into Vaultastic.

Possible Causes

  • Mail routing rules or user groups are not configured correctly.

Resolution

  • Configure a single SMTP Host for Google Workspace.
  • For each domain, create groups for all users or selected users requiring archiving.
  • Create two mail routing rules for incoming & outgoing mail flow for each Google Workspace domain.


Related Documentation

Google Workspace Mail Archiving: