Customer Support

Symptoms As per the logs the mails are getting delivered in Inbox on the server At the time of IMAP Sync from the third-party email clients, email is get...

End-users can access their mailboxes via web clients or desktop email clients such as Outlook / Outlook Express / Thunderbird etc. When configuring a deskto...

Symptoms Unable to configure the Outlook app on mobile.  Outlook email configuration shows an error.  My Outlook email is not working after the security...

Symptoms Outlook gives an error pop-up about the attachment  Attachments do not get uploaded  Cause A single attachment is added exceeding the lim...

CREATING A “spam” FOLDER in OUTLOOK Android We cannot directly create a new folder in Outlook for Android. However, there is a workaround that you can t...

Symptoms: 1. The mail cannot be viewed using any client such as Baya V2, Baya V3 or desktop clients, especially if the mail has tables, etc. 2. Only so...

Please follow the below procedure to change the folder path of the Outlook Data file. 1. Click File > Info > Account Settings > Account Setting...

CREATING AND SUBSCRIBING TO THE “spam” FOLDER in OUTLOOK Desktop Please go through the below steps for creating and subscribing to a folder on the outlo...

Symptoms: End-user gets the below pop-up error: The server you are connected to is using a security certificate that cannot be verified. The target princi...

In Thunderbird, the display name will be shown by default if the sender ID has set its display name. There’s no provision to show both the email address an...