Email access via Desktop & Mobile clients

Issue related to Desktop and Mobile clients when accessing email

[Mail|MyMail] Emails getting delivered to Spam/auto-deleted in MyMail
Symptoms As per the logs the mails are getting delivered in Inbox on the server At the time of IMAP Sync from the third-party email clients, email is get...
Mon, 9 Jan, 2023 at 8:21 PM
[Mail] When to use POP, IMAP or Web client
End-users can access their mailboxes via web clients or desktop email clients such as Outlook / Outlook Express / Thunderbird etc. When configuring a deskto...
Mon, 9 Jan, 2023 at 8:21 PM
[Mail] My Outlook email is not working after the security update by Mithi.
Symptoms Unable to configure the Outlook app on mobile.  Outlook email configuration shows an error.  My Outlook email is not working after the security...
Mon, 9 Jan, 2023 at 8:21 PM
[Mail| Outlook] Attachment size issue in Outlook
Symptoms Outlook gives an error pop-up about the attachment  Attachments do not get uploaded  Cause A single attachment is added exceeding the lim...
Mon, 9 Jan, 2023 at 8:21 PM
CREATING A “spam” FOLDER in OUTLOOK Android
CREATING A “spam” FOLDER in OUTLOOK Android We cannot directly create a new folder in Outlook for Android. However, there is a workaround that you can t...
Mon, 9 Jan, 2023 at 8:21 PM
[Mail] [Exchange] Mail sent using MS Exchange appear in plain text or garbled when viewed from any client
Symptoms: 1. The mail cannot be viewed using any client such as Baya V2, Baya V3 or desktop clients, especially if the mail has tables, etc. 2. Only so...
Mon, 9 Jan, 2023 at 8:21 PM
Change Folder Path of Outlook Data file
Please follow the below procedure to change the folder path of the Outlook Data file. 1. Click File > Info > Account Settings > Account Setting...
Mon, 9 Jan, 2023 at 8:21 PM
Creating and subscribing to an IMAP folder in Outlook Desktop
CREATING AND SUBSCRIBING TO THE “spam” FOLDER in OUTLOOK Desktop Please go through the below steps for creating and subscribing to a folder on the outlo...
Mon, 9 Jan, 2023 at 8:21 PM
[Outlook|SSL] Internet security warning error
Symptoms: End-user gets the below pop-up error: The server you are connected to is using a security certificate that cannot be verified. The target princi...
Mon, 9 Jan, 2023 at 8:21 PM
Showing display name along with email id in Thunderbird
In Thunderbird, the display name will be shown by default if the sender ID has set its display name. There’s no provision to show both the email address an...
Mon, 9 Jan, 2023 at 8:21 PM