Email access via Desktop & Mobile clients

Issue related to Desktop and Mobile clients when accessing email

Renamed Folder Synchronization Issues Between Outlook and Webmail
Symptoms: When you rename a folder from Outlook the following symptom will occur Folder missing from webmail Mail moved to renamed folders getting delet...
Mon, 9 Oct, 2023 at 4:52 PM
Mail sync issue - Outlook Application
Below can be the possibilities for getting incoming email twice in Outlook Selecting incorrect Outlook folder while configuring account. Please select th...
Mon, 1 Jul, 2024 at 1:19 PM
Message Store Has Reached Its Maximum Size
The “Message Store Has Reached Its Maximum Size” error on Microsoft Outlook can lead to users not being able to receive incoming mails or send outgoing mail...
Thu, 7 Dec, 2023 at 4:15 PM
[Mail] Compatibility of SkyConnect with desktop, mobile clients and browsers
Using the tables below decide on the desktop/mobile and web access mix for your users. Compatibility of Email application with various devices Email Bay...
Tue, 2 Jan, 2024 at 12:46 PM
Clear outlook cache
Outlook Windows:   If the Outlook app is open on your computer, you need to close it before you can delete the cache. Save any work you may be doing in i...
Thu, 11 Jan, 2024 at 4:32 PM
Attachment showing in .dat format(unable to open)
Please confirm whether user is using mac or windows?  Attachment format changing to winmail.dat for some mails.  https://answers.microsoft.com/en-us/ou...
Fri, 20 Sep, 2024 at 4:19 PM
Reconfigure from POP to IMAP
There are some things to consider when changing an existing POP account to IMAP in Outlook, including: Deleting emails: Changing from POP3 to IMAP...
Fri, 20 Dec, 2024 at 2:37 PM