Outlook Windows:

 

  • If the Outlook app is open on your computer, you need to close it before you can delete the cache. Save any work you may be doing in it and quit the app.
  • Press the Windows + R keys at the same time to open the Run box. Type the following path into the box and press Enter.
    %localappdata%\Microsoft\Outlook
  • It’ll open a folder containing your Outlook profile and cache files. You want to find the folder that says RoamCache and double-click on it to open it.
  • All the files that you currently see on your screen are the Outlook cache files. To get rid of these files, select them all by pressing Ctrl + A on your keyboard, right-click on any one file, and select the Delete option.
  • You may want to clear your Recycle Bin to ensure the files are gone for good.

 

Outlook MAC:


Steps to manually clear your Outlook cache:

  1. Close the app on your Mac.
  2. Open Finder.
  3. Press Cmd+Shift+G on your keyboard.
  4. In the window that appears, type ~/Library/Caches and press Enter (Return).
  5. In the Caches folder, find a folder named com.microsoft.Outlook and remove it.