Email access via Desktop & Mobile clients

Issue related to Desktop and Mobile clients when accessing email

[Mail] Error while sending a mail through Outlook: '553 sorry, relaying denied from your location [sender ip address]'
Problem:  End-users cannot send mail using Outlook Symptom: When the user presses the send button, he gets a POP with the error message: 553 sorry, re...
Mon, 9 Jan, 2023 at 8:21 PM
Showing display name along with email id in Outlook
In Outlook, it shows the sender's display name by default. It will show the display name for those senders who have set their display names. If you wan...
Mon, 9 Jan, 2023 at 8:21 PM
[Mail] Duplicate sent items are being created in desktop clients
Symptoms A sent mail can be seen twice in the sent items folder, however, it has been sent only once. Cause Baya V3/V4 allows the users/domains to...
Mon, 9 Jan, 2023 at 8:21 PM
Mails not receiving in Thunderbird
Problem reported: I have configured my Account in IMAP with SSL on Port 993 in Thunderbird long time back Not receiving new mails in Thunderbird Obser...
Mon, 9 Jan, 2023 at 8:22 PM
Large number of MIME bodies error in Outlook.
This error usually occurs when an email message contains a significant number of MIME (Multipurpose Internet Mail Extensions) bodies, which can overload the...
Wed, 24 May, 2023 at 1:51 PM
Troubleshooting for mail merge issue
Please ensure that you have followed the correct steps for setting up and executing a mail merge in Outlook.  Here are some general troubleshooting steps y...
Tue, 30 May, 2023 at 11:42 AM
Unable to download emails of particular time period in outlook
If the user's account is configured in POP then it will download all the emails in the user's system. If any user is not able to view the emails of...
Tue, 30 May, 2023 at 1:52 PM
Import/Export in outlook
Exporting: Before you start your export, there are a few things you should do to make sure your export goes smoothly. You may have multiple email acco...
Mon, 5 Jun, 2023 at 3:41 PM
Import/Export in thunderbird
Import: 1] Open Thunderbird: Launch the Thunderbird email client on your computer. 2] Go to the Menu: Click on the three horizontal lines in the top-ri...
Mon, 5 Jun, 2023 at 3:41 PM
Outlook error : Cannot send this item
Outlook users have been reporting an issue on various online communities regarding a “Cannot send this item” error that they encounter. The “Cannot send...
Thu, 15 Jun, 2023 at 4:51 PM