Customer Support

Import:

1] Open Thunderbird: Launch the Thunderbird email client on your computer.

2] Go to the Menu: Click on the three horizontal lines in the top-right corner to open the menu.

3] Select “Tools” / “Options” / “Preferences” Depending on your Thunderbird version, you'll find either  “Tools”, "Options" or "Preferences" in the menu. Click on it.

4] After selecting “Tools”, the import option will come in the dropdown, select the option.

5] Select the import type as shown in the below picture and continue.

6] Select the profile/folder/file to import and continue.

Choose the file from the location and do the next.

7] Finally give confirmation to import the file.

Export:

• Launch Thunderbird.
• Select your Inbox or another folder.
• Select the email you want to export. Or press CTRL+A to select all emails.
• Click the menu button to display the Thunderbird menu.
• Select Save as > File.

For profile backup or profile export >>

1] Go to the Menu: Click on the three horizontal lines in the top-right corner to open the menu

2] Select "Tools" >> "Export"

3] Select the file location and then save it.