Customer Support

Symptoms User unable to reset the password using Forgot Password app The message displayed "The system needs either the mobile number or an alternat...

Symptoms User is unable to login Vaultastic account The message displayed "The username or password you entered is incorrect." The message dis...

A typical email user's mailbox grows by about 4-8GB a year. Therefore a typical user, an upper limit of 100GB or 1 million mail is sufficient to hold ma...

Admin User As an admin user, you can reset the user's account password using Admin Panel End User Users of the domain can reset the password using th...

Symptoms User is unable to login The message displayed "Account temporary locked." Possible Cause The user has performed multiple attempts ...

Cause :- Due to internal network configuration some times vaultastic / legacy flo URL will not get point properly with cache issue. S...