General

[LegacyFlo] Why don't the counts in the source and destination match?
In some rare cases, the conversion tool may not be able to convert source mail files to a Vaultastic compatible format. In such a case the mail will be skip...
Mon, 9 Jan, 2023 at 8:24 PM
[LegacyFlo] Can one organization have more than one account on the application?
A single account is created for each organization. Using this account, the administrator can submit multiple upload requests. Only the requests submitted by...
Mon, 9 Jan, 2023 at 8:24 PM
[LegacyFlo] Can I import historical data to a Vaultastic account after I have started live email archiving?
Yes
Mon, 9 Jan, 2023 at 8:24 PM
[LegacyFlo] What are the different request types supported?
The different request types supported as are per the table below: PST or  PST-MITHI-IMAP   To migrate data stored in PST files to SkyConnect or Vaultas...
Mon, 9 Jan, 2023 at 8:24 PM
[LegacyFlo] My GMAILOAUTH-S3-ZIP job failed due to error -Source IMAP access is disabled for your domain. What to do?
IMAP should be enabled for the source domain, before migrating data from Gmail to S3 bucket using GMAILOAUTH service. Follow the steps mentioned here to...
Mon, 9 Jan, 2023 at 8:24 PM
[LegacyFlo] Which special characters are not allowed in the source or destination user password?
Special characters Double quote (") and Space are not allowed in the source or destination user password.  If the source or destination user passwo...
Mon, 9 Jan, 2023 at 8:24 PM
[LegacyFlo] What can I do with the LegacyFlo application?
Using the LegacyFlo application, you can migrate email data from accounts hosted on one IMAP server to another. For example, to migrate email data from a Ya...
Mon, 9 Jan, 2023 at 8:24 PM
[LegacyFlo] How long does the migration take?
The time taken to sync mail from an IMAP server to Vaultastic using LegacyFlo depends on factors such as: Speed of the IMAP server Rate limits at the ...
Mon, 9 Jan, 2023 at 8:24 PM
[LegacyFlo] How do I import EML data into Outlook or convert it to PST
Symptom I have exported content from Vaultastic using LegacyFlo. I now want to upload this to Outlook. Solution There are a lot of tools and methods a...
Mon, 9 Jan, 2023 at 8:24 PM
[LegacyFlo] What are the source IMAP servers supported?
LegacyFlo supports all IMAP servers and has been tested with GSuite, O365, and SkyConnect.  If you need support for other IMAP servers, do contact us and w...
Mon, 9 Jan, 2023 at 8:24 PM