Customer Support

In some rare cases, the conversion tool may not be able to convert source mail files to a Vaultastic compatible format. In such a case the mail will be skip...

A single account is created for each organization. Using this account, the administrator can submit multiple upload requests. Only the requests submitted by...

Yes

The different request types supported as are per the table below: PST or  PST-MITHI-IMAP   To migrate data stored in PST files to SkyConnect or Vaultas...

IMAP should be enabled for the source domain, before migrating data from Gmail to S3 bucket using GMAILOAUTH service. Follow the steps mentioned here to...

Special characters Double quote (") and Space are not allowed in the source or destination user password.  If the source or destination user passwo...

Using the LegacyFlo application, you can migrate email data from accounts hosted on one IMAP server to another. For example, to migrate email data from a Ya...

The time taken to sync mail from an IMAP server to Vaultastic using LegacyFlo depends on factors such as: Speed of the IMAP server Rate limits at the ...

Symptom I have exported content from Vaultastic using LegacyFlo. I now want to upload this to Outlook. Solution There are a lot of tools and methods a...

LegacyFlo supports all IMAP servers and has been tested with GSuite, O365, and SkyConnect.  If you need support for other IMAP servers, do contact us and w...