General

Attachment size limits- Webmail/Outlook
Below are the attachment limits specified on server. Webmail specification: maximum attachment size is 25MB Maximum email size is 30MB Outlook spe...
Wed, 8 Jan, 2025 at 4:09 PM
How to change the Sorting Order in Webmail/Baya
Steps to change the Sorting Order in Webmail/Baya 1. Login to Webmail 2. Go to the Options   3. Click on Sorting order -> set descending inst...
Wed, 26 Feb, 2025 at 3:40 PM
Modify email address
We are sorry to inform you that it's not possible to change the mail address of the user. It's recommended to create a new user, copy mail from the ...
Thu, 10 Apr, 2025 at 3:11 PM
Steps for enabling 2 factor authentication
For enabling 2fa for single user. 1.  Log in to the Admin Panel. 2. Enable domain-level 2FA: Go to Mail Client Two Factor Authentication settings. ...
Mon, 21 Apr, 2025 at 10:44 PM
Blank Emails Received on Salesforce Email Addresses
Issue Summary Users may report that emails received on Salesforce email addresses appear blank in the Salesforce interface or Salesforce Application. Roo...
Wed, 23 Apr, 2025 at 4:09 PM
Fixing Outlook Send Error: “Data File Cannot Be Accessed”
If you're seeing the error “Outlook data file cannot be accessed” when trying to send an email from outlook, follow the steps below to fix the issue. ...
Fri, 16 May, 2025 at 2:54 PM
Backup and Data Retention Policies at Mithi
We want to assure you that our backup and data retention practices meet the highest industry standards. As part of our commitment to data security and relia...
Sat, 17 May, 2025 at 9:42 AM
Beyond Public email Service Providers: How SkyConnect and vaultastic Enhances Control, Security, and Business Continuity
We appreciate the opportunity to explain how SkyConnect, along with our Vaultastic solution, not only matches but strengthens your communication and collabo...
Tue, 20 May, 2025 at 11:28 AM