General
The myaccount.mithi.com is accessed using the primary contact email id (registered with us when your domain was provisioned) for your organization. ...
Tue, 7 Jul, 2020 at 11:53 AM
We suggest that you set the primary email contact for your organization to be a generic group (or distribution list) id which will have all the concerne...
Tue, 7 Jul, 2020 at 11:54 AM
On changing the login id, the tickets raised using the old id, will not be available under the new login. Updating the login id will take 1 working da...
Tue, 7 Jul, 2020 at 11:55 AM
Hello Team, Mithi has a central customer care number to make it easy when you need to speak with our engineers. You don't need to have different con...
Tue, 14 Jun, 2022 at 4:40 PM
Plugin Name - Mail merge Install the Thunderbird mail merge extension: Download the Thunderbird Mail Merge extension Open Thunderbird and navigate to T...
Fri, 2 Jun, 2023 at 2:03 PM
We are sorry to inform you that it's not possible to change the mail address of the user. It's recommended to create a new user, copy mail from the ...
Tue, 13 Jun, 2023 at 1:55 PM
We have implemented an Alert system to notify users when their email accounts get blacklisted. The user account will get blacklisted if it crosses the dai...
Tue, 11 Jul, 2023 at 3:45 PM
For changing the time zone from the webmail please follow the below steps: 1.Login to webmail. 2.Then click on the settings option that is on the left ...
Tue, 9 Jan, 2024 at 3:42 PM
A. User can't see associated apps of role Solutions: 1. Check whether user role is valid. You can check role from Userpanel. Click on profile icon-&g...
Fri, 15 Mar, 2024 at 2:36 PM
If a user is unable to search in webmail, it could be due to several possible causes, as you have identified. Here's a breakdown of each possible cause ...
Wed, 25 Sep, 2024 at 5:49 PM