Customer Support

The myaccount.mithi.com is accessed using the primary contact email id (registered with us when your domain was provisioned) for your organization. ...

We suggest that you set the primary email contact for your organization to be a generic group (or distribution list) id which will have all the concerne...

On changing the login id, the tickets raised using the old id, will not be available under the new login. Updating the login id will take 1 working da...

Plugin Name - Mail merge  Install the Thunderbird mail merge extension: Download the Thunderbird Mail Merge extension Open Thunderbird and navigate to T...

We have implemented an Alert system to notify users when their email accounts get blacklisted. The user account will get blacklisted if it crosses the dai...

For changing the time zone from the webmail please follow the below steps:   1.Login to webmail. 2.Then click on the settings option that is on the left ...

A. User can't see associated apps of role Solutions: 1. Check whether user role is valid. You can check role from Userpanel. Click on profile icon-&g...

If a user is unable to search in webmail, it could be due to several possible causes, as you have identified. Here's a breakdown of each possible cause ...

Gmail doesn't allow : >> Certain types of files, including their compressed form (like .gz or .bz2 files) or when found within archives (like .z...

Thank you for reaching out. Below is the escalation matrix for our support services to ensure your issues are addressed in a timely and effective manner: 1...