General

What is MyAccount at Mithi? Who can access the MyAccount?
The myaccount.mithi.com is accessed using the primary contact email id (registered with us when your domain was provisioned) for your organization. ...
Tue, 7 Jul, 2020 at 11:53 AM
Which email id is ideal for accessing the MyAccout at Mithi ?
We suggest that you set the primary email contact for your organization to be a generic group (or distribution list) id which will have all the concerne...
Tue, 7 Jul, 2020 at 11:54 AM
What will be the impact if you confirm to change the login id to access MyAccount?
On changing the login id, the tickets raised using the old id, will not be available under the new login. Updating the login id will take 1 working da...
Tue, 7 Jul, 2020 at 11:55 AM
Escalation Matrix
Hello Team, Mithi has a central customer care number to make it easy when you need to speak with our engineers. You don't need to have different con...
Tue, 14 Jun, 2022 at 4:40 PM
Mail-merge plugin on thunderbird
Plugin Name - Mail merge  Install the Thunderbird mail merge extension: Download the Thunderbird Mail Merge extension Open Thunderbird and navigate to T...
Fri, 2 Jun, 2023 at 2:03 PM
Modify email address
We are sorry to inform you that it's not possible to change the mail address of the user. It's recommended to create a new user, copy mail from the ...
Tue, 13 Jun, 2023 at 1:55 PM
User got "MithiSkyconnect SPAM Alert" email
We have implemented an Alert system to notify users when their email accounts get blacklisted. The user account will get blacklisted if it crosses the dai...
Tue, 11 Jul, 2023 at 3:45 PM