The is accessed using the primary contact email id (registered with us when your domain was provisioned) for your organization.

The primary contact email id will be used to login to your account on Mithi (accessed via which currently gives access to the helpcenter and will be extended to give access to the settings page to update contact & billing information as well as access to the billing portal (coming up next).

 In addition, this email id will be used to receive alerts regarding: 
  1. License update
  2. Downtime updates 
  3. New releases
  4. Invoices
  5. Reports
  6. Security updates, etc.