General

[Vaultastic] Is cross-domain archiving supported?
Yes. For every primary domain a corresponding domain has to be created on Vaultastic.
Mon, 9 Jan, 2023 at 8:26 PM
[Vaultastic] Can I import historical data to a Vaultastic account after I have started live email archiving?
Yes. In fact, this is a highly recommended approach in which we suggest that you start archiving the moment you are on-boarded so all mail from that mom...
Mon, 9 Jan, 2023 at 8:26 PM
[Vaultastic] How do I access the Admin Panel?
By default, every Vaultastic domain has a system account called postmaster. When you log in with the credentials of the postmaster account, you will be take...
Mon, 9 Jan, 2023 at 8:26 PM
[Vaultastic] Does Vaultastic support an IMAP connector to Google Apps?
For archiving live mail flow, you can use the journaling/forwarding feature of GSuite. To archive legacy email data in GSuite mail boxes, you can use IMAP c...
Mon, 9 Jan, 2023 at 8:26 PM
[Vaultastic] How are distribution lists handled?
Mail sent to distribution lists will be archived in the individual members' Vaultastic account, provided the account is available on Vaultastic.
Mon, 9 Jan, 2023 at 8:26 PM
[Vaultastic] How long does an export from the eDiscovery view take?
When a user submits an export request from Vaultastic, the request enters a queue of requests that are to be scheduled. A request will remain in the queue u...
Mon, 9 Jan, 2023 at 8:26 PM
[Vaultastic] Is there any plugin or extension to Outlook or Outlook Web access?
No, the Vaultastic interface is independent of the Office 365 end-user interfaces. Depending on the rights assigned by the Vaultastic administrators, end us...
Mon, 9 Jan, 2023 at 8:26 PM
[Vaultastic] Can I upload legacy email data?
Yes using the LegacyFlo upload app, you can ingest legacy email data in PST, EML, MBOX files, and from IMAP accounts hosted on mail servers.
Mon, 9 Jan, 2023 at 8:26 PM
[Vaultastic] I have exported data from Vaultastic. But have not received the data
Symptoms No mail intimation that the job has started. No intimation of the job being completed. Probable Causes Job execution has not started. ...
Mon, 9 Jan, 2023 at 8:26 PM
[Vaultastic] I have setup live mail archiving on my O365 domain, but the delivery is failing.
To set up live mail archiving from your O365 to Vaultastic, the first step is to define an SMTP Connector to route mail from O365 to Vaultastic. One common ...
Mon, 9 Jan, 2023 at 8:26 PM