General

[Vaultastic V4] How to download data from Vaultastic Active Store?
Retrieving one mail at a time Single mail can be downloaded or restored using the eDiscovery view by end users logging into their vaults using the Self Ser...
Thu, 25 May, 2023 at 12:29 PM
[Vaultastic V4] As an administrator, can I search through a user's data on the Active Store?
If you have a senior admin role, there are two ways you can look through a user’s archive. 1. By resetting the user’s Vaultastic account password and lo...
Thu, 25 May, 2023 at 1:29 PM
[Vaultastic V4] Does the retention policy apply to legacy data upload to a user's vault on the Active Store?
Yes. If the storage automation is enabled for the domain, and the user's vault is not on LegalHold, then any data older than the specified month will be...
Fri, 11 Apr, 2025 at 2:11 PM
[Vaultastic V4] Users can't find any mail / can find very few mail for another user using the eDiscovery interface to access the Active Store.
Symptoms User has logged into an account with rights to search for mail in the other user's vault  But the eDiscovery search does not show mail for c...
Thu, 25 May, 2023 at 2:03 PM
[Vaultastic V4] I have enabled live mail archiving for users of my O365 domain. Will bcc mails also be archived?
Yes. To understand the working, let us look at the following example of the connectserver.co.in domain which is hosted on O365 and the corresponding Vaultas...
Thu, 25 May, 2023 at 2:00 PM