Customer Support

Retrieving one mail at a time Single mail can be downloaded or restored using the eDiscovery view by end users logging into their vaults using the Self Ser...

If you have a senior admin role, there are two ways you can look through a user’s archive. 1. By resetting the user’s Vaultastic account password and lo...

Since legacy data upload is supported only for the storage-based Hold plan of Vaultastic, no retention is applied.

Symptoms User has logged into an account with rights to search for mail in the other user's vault  But the eDiscovery search does not show mail for c...

Yes. To understand the working, let us look at the following example of the connectserver.co.in domain which is hosted on O365 and the corresponding Vaultas...