Retrieving one mail at a time

Single mail can be downloaded or restored using the eDiscovery view by end users logging into their vaults using the Self Service access.

Retrieving mail in bulk

For bulk retrieval, there are two options available

  • Using the export feature of the eDiscovery interface of Vaultastic Active Store
  • Using LegacyFlo service to extract data to S3

The comparison between these 2 options is as given below:

 eDiscovery for Vaultastic Active Store LegacyFlo
Access to the featureAvailable to end users who have Self Service or Full access Available to the administrators of the organization via the VAULTASTIC4-S3-ZIP or VAULTASTIC4-S3-PST requests.
Output formatEML in ZIP or PST filesEML in zip or PST files
ContentThe search results are exported.
Depending on the search, the contents can be across folders.
Depending on the user access the content can be across vaults.
The content of a single vault is exported with a single LegacyFlo request.
To download from multiple vaults, multiple requests will have to be submitted.
Can export entire vault content or narrow it down by specifying the date range and source folder.
Mail Size LimitsIf the search results contain mail  greater than10MB, they will be skippedNo limits on mail size
Export size limit5 GB
The export is not allowed if the search result size is more than 5GB
No limit
Zip size limitConfigurable.
If the total export is greater than the max size, multiple zip files are created
A single zip file will be created
Access to the exported contentThe links to exported content is shared via email. The links are valid for 7 days.The exported content is created in an S3 bucket in your account and can be downloaded using a tool such as S3browser.
(For long-running jobs)
Not AvailableAvailable via LegacyFlo interface
CostAs per LegacyFlo exportAs per LegacyFlo backup to S3 cost
Best suited forVaultastic end users wanting to retrieve a few mail found using the eDiscovery interfaceAdmins wanting to retrieve entire vault contents or a large number of mails.