Getting Started

[SkyConnect] How to test MX entries of a from a Linux desktop?
Use the commands mentioned below to test MX entries in Linux Host -t mx example.com host -t txt example.com
Mon, 9 Jan, 2023 at 8:18 PM
[SkyConnect] What will happen if the mail comes to old setup in transition period?
In case you have configured to archive mail locally, mails will be delivered to the user's desktop mailbox. Otherwise, mails will be delivered to the u...
Mon, 9 Jan, 2023 at 8:18 PM
[SkyConnect] How much time it will take to reflect the new DNS records?
When changing a record, it will take the length of the TTL (time to live) in seconds to expire before your new changes go into effect. You can set the TTL t...
Mon, 9 Jan, 2023 at 8:18 PM
[SkyConnect] What all activities will be involved for go live?
Refer to document Go live to know the activities to take your domain live on SkyConnect.
Mon, 9 Jan, 2023 at 8:18 PM
[SkyConnect] How much time will it take in shifting from our existing mail server to the SkyConnect servers?
The provisioning of the domain takes one working day. The next step of provisioning users can be done immediately if the user list is available in the r...
Mon, 9 Jan, 2023 at 8:18 PM
[SkyConnect] What are the online tools available to check MX records for a domain?
You can test the MX Records from popular tools available on the internet like https://mxtoolbox.com/.
Mon, 9 Jan, 2023 at 8:18 PM
[SkyConnect] What precautions should I take when making the DNS changes?
Be very careful while doing the DNS changes. Incorrect addition/modification/deletion of DNS records may cause critical mail bounce issues. Keep the Mithi ...
Mon, 9 Jan, 2023 at 8:18 PM
[SkyConnect] Can we migrate the data from old server after go live?
Yes provided the vendor allows migration through IMAP. It is always recommended to keep the old setup subscription alive for a few days after go-live
Mon, 9 Jan, 2023 at 8:18 PM
[SkyConnect] How to Test current MX record in windows machine?
Follow the steps mentioned below to test current MX records in windows machine C:\> nslookup  Default Server: pdc.corp.example.com  Address: 192....
Mon, 9 Jan, 2023 at 8:18 PM
[Mail] Email content/formatting is missing/incorrect
Possible causes Email Delivery is incorrect Content is modified due to outlook or antivirus scanning Footer has long text/ objects Solution Case 1...
Mon, 9 Jan, 2023 at 8:18 PM