[Mail] Email content/formatting is missing/incorrect
Created by: Mithi Customer Care
Modified on: Mon, 9 Jan, 2023 at 8:18 PM
- Email Delivery is incorrect
- Content is modified due to outlook or antivirus scanning
- Footer has long text/ objects
- Check if the mail is properly visible on webmail, mobile or laptop devices. If it is seen properly on any one platform, that means the mail delivery is successful.
- Review the Antivirus and Outlook logs for this mail to understand the reason for Content-Type modification
- Remove the footer entirely or insert a plain text footer
Mithi is the author of this solution article.
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.