Customer Support

The contacts defined using your Mithi Account are not linked to the product administrator ids. For all the applications accessible to a tech contact and th...

The contacts defined using your Mithi Account are not linked to the product and service administrator accounts. For all the applications accessible to a te...

The contacts defined using your Mithi Account are not linked to the product and service administrator accounts. For all the applications accessible to a te...

Every organization registered to use any Mithi product is identified with the id used to sign up for the first SkyConnect/Vaultastic domain or the first Leg...

Every organization registered to use any Mithi product is identified with the id used to sign up for the first SkyConnect/Vaultastic domain or the first Leg...

Symptom The Application Switch on the right-hand side of the Mithi Account application does not show the Manage Contacts or Manage Roles options. Cause...

The roll-out of the Contact Manager and the Bill desk is being done in a phased manner. In the first phase, these applications are available for those c...

Symptom The Bill desk menu does not show up in the menu in the top right corner. Causes You have logged in with an id that does not have the Billing C...

As part of the switch over from the first version of the Mithi Account to the version 2, we have sent out emails with details of the contacts added and the ...

Login to your Mithi account using the id which has the Primary Contact role. Once you have logged in, you will have to do the following: Add the new c...