Problem reported:
Outlook Data file corrupted.
Analysis:
Based on the error message, it seems that user is experiencing an issue with Outlook Data File Corruption. This usually happens when there are problems detected with one of the Outlook Data Files currently in use. Here are some steps you can take to resolve this issue:
• Automatic Shutdown:
The 31-second countdown is a safety measure to prevent data loss or further corruption as Outlook detects the problem.
• Relaunch to Repair:
Restarting Outlook after the shutdown is the first step to initiate the repair process.
Steps to Take:
1. Wait for Shutdown: Allow Outlook to close automatically after the countdown.
2. Relaunch Outlook: Open Outlook again.
3. Repair or Recreate:
Repair Tool: Outlook has a built-in Inbox Repair Tool (ScanPST.exe) that can scan and attempt to fix the corrupted file.
4. New Data File: If the repair tool doesn't work, you may need to create a new Outlook Data File. This involves deleting the old file and letting Outlook recreate it when you restart.
If the Problem Persists:
• Safe Mode:
Start Outlook in safe mode (hold Ctrl while clicking the Outlook icon) to isolate whether a specific add-in is causing the issue.