- If you have you enabled archiving for a group of specific users of O365, please ensure the sender and recipient id are present in the group. Refer the topic: Configuring Journaling for selected users
- Also, confirm the user is provisioned on Vaultastic. Refer the topic: Manually provision users one at a time
[Vaultastic] Mails are not archiving from O365 to Vaultastic? Print
Created by: Mithi Customer Care
Modified on: Mon, 9 Jan, 2023 at 8:26 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.