What will happen if the auto vault creation property of the domain is disabled?
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Created by: Mithi Customer Care
Modified on: Mon, 25 May, 2026 at 5:17 PM
Symptoms
- Emails are reaching Vaultastic, but vaults are not being created automatically.
- Live mail archiving has been configured, but emails are not appearing in Vaultastic.
Possible Causes
- Auto Vault Provisioning is disabled for the domain.
Resolution
- Auto vault setting is recommended for with live mail archiving, so that mails received are indexed for the sender and all recipients of the domain
- If it is not enabled,
- Vaultastic retains incoming emails in mail queues for up to 7 days.
- Once a vault for a user is created in the Active Store, , queued emails are delivered automatically to the store and linked with the vault.
Related Documentation
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