If your request fails, then the error message can be seen in the status column.


The table below gives the error messages and descriptions, including the steps to be taken to re-submit the job.


ERROR MESSAGEDESCRIPTION
HOST1 AUTH FAILURE
  • The authentication to the source server failed.
  • This error occurs if the username, domain name, or password provided to connect to the source is incorrect.
  • To retry, correct the request parameters using the LegacyFlo app and resubmit the request.
HOST1 SERVER NOT AVAILABLE
  • The application could not connect to the source server.
  • This error occurs if the source server IP or DNS name provided is incorrect or unreachable.
  • To retry, correct the request parameters using the LegacyFlo app and resubmit. If the problem persists, try after some time or raise a ticket to the Mithi Support team.
HOST2 AUTH FAILURE
  • The authentication to the destination server failed.
  • This error occurs if the username, domain name, or password provided to connect to the destination is incorrect.
  • To retry, correct the request parameters using the LegacyFlo app and resubmit.
HOST2 SERVER NOT AVAILABLE
  • The application could not connect to the destination server.
  • This error occurs if the destination server IP or DNS name provided is incorrect or unreachable.
  • To retry, correct the request parameters using the LegacyFlo app and resubmit. If the problem persists, try after some time or  raise a ticket to the Mithi Support team
Internal server errorOne possible cause of this error is that the source or destination password of the account contains a double quote character("). Change the password and re-execute the job.
If the problem persists,  raise a ticket to the Mithi Support team.