[SecureMailFlow] End users are getting mail from Trend Micro with subject having text "quarantined spam" : Customer Support

[SecureMailFlow] End users are getting mail from Trend Micro with subject having text "quarantined spam" Print

Created by: Mithi Customer Care

Modified on: Mon, 9 Jan, 2023 at 8:19 PM

End users are receiving alerts from the Secure Mail flow system of the type:

Trend Micro Hosted Email Security quarantined spam <dd/mm/yyyy> 09:00:00 for <recipient>

These are quarantined message report digest which has been configured to be delivered to end user's mailboxes 3 times a day.

Using these reports, users can view mail not delivered to their mailboxes and also release them from the quarantine.

Mithi is the author of this solution article.

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