Customer Support

If you subscribed to pay per use agreement, it would be easy to upgrade your contract.  Currently, from Contract to Pay Per Use not possible. We are explor...

We offer multiple payment modes such as online, bank transfer, cheque etc.  Each of these methods is elaborated below. 1. Mithi Payment Gateway Mithi ...

At the start of the month, you will receive usage reports for the previous month. You can review the same and revert in case of any clarification or differe...

Invoices will be sent by email.  You will receive a usage report for your Pay Per Use or Extra usage within the first ten days of the month. You can review...

You can opt for the Pay Per Use agreement for the extra usage bill as a trigger or knowing that you will be getting the invoice at the end of the month. ...

To request an extension on your license, you can use the License Extension application from your Mithi Customer Account. The terms and conditions for...

Yes, you can do that. You can have different products under different payment agreements. 

To register the payment details, we request you to log in to your Mithi Customer Account and enter the payment details using the Record Payments application...

No. The extra usage or Pay Per Use bills will have all items, all products in a single statement.