To Set Auto Mail Deletion 
 
  • Expand the Storage section and enable the Auto mail deletion property. When enabled, all expired mail will be automatically deleted from the server.  
  • Click Save.
  • From the left panel, click the Users option under the domain. The middle pane will show the list of users in the domain.
  • Click on a user in the middle pane. The right pane will show all the user properties.
  • Expand the Storage section.

  • Image 2 user level settings
  • For the Auto Mail Deletion after (in days) property, specify the number of days after which the mail should be automatically deleted. If the property value set to zero, the message expiry will be disabled and messages will not be deleted.
  • Example: If you want to maintain only 30 days' emails on SkyConnect, you can set the value to 30 at the user level. This configuration will automatically check for emails older than 30 days on a daily basis and start deleting them from the backend.
Note: Use this feature carefully, as mails once deleted cannot be retrieved.

Updating Users via CSV Import

To update the same setting for all users, follow the steps below:

Step 1: Navigate to the User Import Option

  1. Go to the Users section in the Admin Panel.
  2. Click on the Add dropdown.
  3. Select the Import option.

Step 2: Import CSV to Update Users

  • A pop-up window will appear.
  • Uncheck the option “Add new users from the CSV” (since we are updating existing users).

Step 3: Prepare and Upload the CSV File

  1. Click + Select File and upload your CSV file.
  2. Click Continue to proceed.

CSV File Format Guidelines

  • Include only 100 users per CSV file.
  • Leave the Class of Service column empty.
  • Ensure user email IDs and other relevant fields are correctly filled.
  • The CSV should contain only users whose auto mail deletion setting needs to be updated.
Example CSV Format:
DomainUsernameClass of ServiceMessage Lifetime
ABC.comabuse0