Groups or distribution lists have email ids associated with them and have one or more members. When a mail is sent to a group email id, it is automatically delivered to all the members of the group.

Maximum 2000 members can be added in one group/DL

You can provision group ids and their members using the Admin Panel.


Please note- Add only 100 users at a time in the CSV file(Comma Separated Values File ).
Sample CSV is Shared below.
memberid
ABC@test.com
XYZ@mytest.com




You can also remove member id from  group.


Sample CSV is attached below.

Please follow below

Updating Users via CSV Import

To update the same setting for all users, follow the steps below:

Step 1: Navigate to the User Import Option

  1. Go to the Users section in the Admin Panel.
  2. Click on the Add dropdown.
  3. Select the Import option.

Step 2: Import CSV to Update Users

  • A pop-up window will appear.
  • Uncheck the option “Add new users from the CSV” (since we are updating existing users).

Step 3: Prepare and Upload the CSV File

  1. Click + Select File and upload your CSV file.
  2. Click Continue to proceed.

CSV File Format Guidelines

  • Include only 100 users per CSV file.
  • Leave the Class of Service column empty.
  • Ensure user email IDs and other relevant fields are correctly filled.
  • The CSV should contain  only users whose  memberof setting needs to be updated.
  • In this keep memberof blank as you want remove user from group.
Example CSV Format:


Domainusernameclass of service member of
test.comABC


Reference Topics