1. The file upload is slow

2. The file upload has stalled


1. Check the exact status of the upload job using the S3 browser interface. 

2. Check your Internet speed using a freely available speed test. A good connect shows 2-3 MBPS (mega bytes per second) upload speed. If the speed is inadequate:

  • Try the upload at non-peak hours.
  • Try from a different connection
  • Try from a different desktop

3. Close down other software on your desktop

4. It is a large file, consider breaking it down into smaller files

5. Disable SSL/TLS setting in the S3 browser (Go to the menu Accounts > Manage Accounts > Select your account > Edit the settings) 

6. Delete the account and reconfigure it. (Go to the menu Accounts > Manage Accounts )