Integration and Co-existence Setup : Customer Support

Integration and Co-existence Setup

[SkyConnect] Is internet bandwidth consumption will come in picture with co-existence cloud solutions, while email is transferring from send & receive connectors from Office365 side as well as from SkyConnect Side?

No. Your last-mile Internet bandwidth is not in the picture during this transaction. The mail transfer between the two solutions happens from cloud to cloud...

Thu, 30 Jul, 2020 at 10:51 AM

[SkyConnect] Why do we have to create users on both the systems. Why not use catchall accounts?

Having a catchall account compromises the security of the system as the servers cannot validate the mail ids for which mail are delivered. In addition, havi...

Thu, 30 Jul, 2020 at 10:52 AM

[SkyConnect] Can O365 user share documents in One drive with SkyConnect users? Can SkyConnect user access one drive?

This depends on the O365 licensing and sharing policies.

Thu, 30 Jul, 2020 at 10:52 AM

[SkyConnect] How SkyConnect user can able to send emails to groups which exist on Office365?

The groups which exist on Office365 will be regular email ids on SkyConnect which will have their mailbox pointing to Office365.E.g. if there is a group cal...

Thu, 30 Jul, 2020 at 10:53 AM

[SkyConnect] If user is present on O365, we have to create it on SkyConnect too with the mail system as Other. Can this account be accessed from SkyConnect?

It is advisable to set the disable access by setting the account status as "Partial" which will not restrict mail flow but deny access. The O...

Thu, 30 Jul, 2020 at 10:53 AM