General

[Vaultastic] Is cross-domain archiving supported?
Yes. For every primary domain a corresponding domain has to be created on Vaultastic.
Wed, 22 Jul, 2020 at 5:56 PM
[Vaultastic] Can I upload legacy email data?
Yes using the LegacyFlo upload app, you can ingest legacy email data in PST, EML, MBOX files, and from IMAP accounts hosted on mail servers.
Wed, 5 Aug, 2020 at 12:39 PM
[Vaultastic] I have exported data from Vaultastic. But have not received the data
Symptoms No mail intimation that the job has started. No intimation of the job being completed. Probable Causes Job execution has not started. ...
Wed, 5 Aug, 2020 at 12:40 PM
[Vaultastic] How are distribution lists handled?
This depends on the Primary email server. For O365 and GSuite, mails sent to distribution lists will be archived in the individual member's Vaultastic ...
Wed, 22 Jul, 2020 at 5:59 PM
[Vaultastic] Does Vaultastic support message or attachment stubbing?
Vaultastic does not stub the original mail. A copy of the mail is maintained in the Vaultastic server independent of the primary mail server. Stubbing is no...
Wed, 22 Jul, 2020 at 6:00 PM
[Vaultastic] Can I import historical data to a Vaultastic account after I have started live email archiving?
Yes. In fact, this is a highly recommended approach in which we suggest that you start archiving the moment you are on-boarded so all mail from that mom...
Wed, 5 Aug, 2020 at 12:41 PM
[Vaultastic] Will mail sent from a user's mobile also be archived?
Yes. Mails sent from any client (web, desktop or mobile) will be archived on Vaultastic.
Wed, 22 Jul, 2020 at 6:01 PM
[Vaultastic] How soon will the mail be archived?
Since the live mail archiving is configured for real-time transfer of incoming or outgoing mail, you should be able to see emails sent and received almost i...
Wed, 22 Jul, 2020 at 6:02 PM
[Vaultastic] Which mails are archived?
With live mail archiving, you can configure your primary email server to archive mail for all or selected users.  In addition, some mail servers allow you t...
Wed, 22 Jul, 2020 at 6:03 PM
[Vaultastic] I have setup live mail archiving on my O365 domain, but the delivery is failing.
To set up live mail archiving from your O365 to Vaultastic, the first step is to define an SMTP Connector to route mail from O365 to Vaultastic. One common ...
Wed, 22 Jul, 2020 at 6:09 PM