General
Symptoms No mail intimation that the job has started. No intimation of the job being completed. Cant start the export Incomplete data output Solut...
Mon, 27 Jul, 2020 at 9:47 AM
Symptoms User has a Vaultastic account On login to the Self Service Portal, he cannot see the mail in the personal folders of the Archive view or is gett...
Mon, 27 Jul, 2020 at 10:03 AM
Symptoms The user has an account on Vaultastic. On logging to the self-service portal, the user sees the mail using the Archive view in different folders...
Mon, 27 Jul, 2020 at 10:03 AM
Symptoms The user has an account on Vaultastic. When the user logs into the self-service portal, he cannot see any email in the Archive or eDiscovery vie...
Mon, 27 Jul, 2020 at 10:48 AM
Symptoms User has logged into an account with rights to search for mail in the other user's vault But the eDiscovery search does not show mail for ...
Mon, 27 Jul, 2020 at 10:49 AM
If you have a senior admin role, there are two ways you can look through a user’s archive. 1. By resetting the user’s Vaultastic account password and lo...
Mon, 27 Jul, 2020 at 10:59 AM
Retrieving one mail at a time Single mail can be downloaded or forwarded using the Archive or the eDiscovery view by end users logging into their vaults R...
Mon, 27 Jul, 2020 at 11:05 AM
Yes. To understand the working, let us look at the following example of the connectserver.co.in domain which is hosted on O365 and the corresponding Vaultas...
Mon, 27 Jul, 2020 at 11:34 AM