SecureMailFlow Management

SecureMailFlow Management

[SecureMailFlow] What is the difference between SpamTitan and Trend HES?
Refer to the document linked here to know the difference between SpamTitan and Trend HES.
Wed, 11 Aug, 2021 at 12:54 PM
[SecureMailFlow|SpamTitan] Blacklist domain
Symptoms All or some users of your domain are receiving unwanted/ suspicious mail from ids of a foreign domain.   Few users are receiving unwanted...
Mon, 6 Sep, 2021 at 3:53 PM
[SecureMailFlow|SpamTitan] Whitelist domain
Symptoms  Mails from senders of a known external domain are getting quarantined.  Solution  Whitelist the domain for all us...
Wed, 11 Aug, 2021 at 12:01 PM
[SecureMailFlow|SpamTitan] Blacklist user
Symptoms  One or more users of your domain are receiving unwanted mail from an external user id.  Solution  Option 1: Black...
Wed, 11 Aug, 2021 at 12:02 PM
[SecureMailFlow|SpamTitan] Whitelist user
Symptoms  Mail from known external senders are getting quarantined  Solution  Option 1. Refer to the steps mentioned here&a...
Wed, 11 Aug, 2021 at 12:02 PM
[SecureMailFlow|SpamTitan] My mail is quarantined. How to release it?
Symptoms  Mail from known senders are missing  Mail is quarantined  Mail not found  Possible Causes   The SecureMailFlow service is designed to prot...
Mon, 6 Sep, 2021 at 4:35 PM
[SecureMailFlow|SpamTitan] End users are getting mail from SpamTitan with the subject having text "Spam Quarantine Report"
Symptoms  End users are receiving alerts from the Secure Mail flow system of the type Spam Quarantine Report Cause  These are quaran...
Wed, 11 Aug, 2021 at 12:02 PM
[SecureMailFlow|SpamTitan] I want to report spam
Symptom  Users are receiving spam mail from external email ids  Solution Refer to the steps mentioned here to blacklist an ...
Wed, 11 Aug, 2021 at 12:03 PM
[SecureMailFlow] Blacklist domain
Symptoms All or some users of your domain are receiving unwanted/ suspicious mail from ids of a foreign domain.  Few users are receiving unwanted/ suspic...
Wed, 4 Dec, 2019 at 12:03 PM
[SecureMailFlow] Whitelist domain
Symptoms Mails from senders of a known external domain are getting quarantined. Solution Whitelist the domain for all users of your domain Raise ...
Wed, 4 Dec, 2019 at 12:04 PM