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[Mail] User is unable to login to his account using the web client (Baya V3/V2)
Symptoms User is unable to login to the web client (Baya V2/ Baya V3) The message displayed on Baya V3 is "Login failed" Possible causes Th...
Wed, 4 Dec, 2019 at 11:56 AM
[Mail] User's account password needs to be reset
Admin User As an admin user, you can reset the user's account password using the Admin Panel. End User Users of the domain can reset the password...
Wed, 4 Dec, 2019 at 11:58 AM
[Mail] User's account has been locked out
Symptoms User is unable to login from the web client or a desktop/mobile client "Login Failed" message displays when the user tries to log in t...
Wed, 4 Dec, 2019 at 12:00 PM
[Mail|BayaV4] How to customise Baya V4 home page?
In the latest version of the web client, Baya V4, the login page is customisable from the user end. You can change the background image to an image of y...
Mon, 11 Oct, 2021 at 4:47 PM
[Mail] Spam mail sent from my account
If spam emails in bulk were sent from your account, the id will be automatically blacklisted under rate control to prevent further harm to the systems and s...
Tue, 7 Dec, 2021 at 10:37 AM
[Mail|Baya|2FA] Already registered user is prompted to register for 2FA again
How does 2FA work? Baya generates an 80-bit secret key This is transferred securely to the Authenticator app as a QR code (scanned using the Google Authe...
Tue, 1 Mar, 2022 at 10:36 AM
[Mail|Baya| Blank Page] Mails not loading on Webmail
Symptoms Mails are working in Outlook Mails do not load in webmail and a blank page is seen after logging in CausesĀ  Access control If access cont...
Tue, 15 Mar, 2022 at 11:07 AM