Customer Support

General 8

• [Vaultastic V3] The data export from the Archive view of the Self Service Portal of Vaultastic is not working
• [Vaultastic V3] Problems using the Archive view
• [Vaultastic V3] Can see user's mail in the Archive view but can't find mail using the eDiscovery interface.
• [Vaultastic V3] Users can't see any mail in the Archive view or using the eDiscovery interface
• [Vaultastic V3] Users can't find any mail / can find very few mail for another user using the eDiscovery interface.

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Uploading legacy email data 2

• [Vaultastic V3] Does the retention policy of a Vaultastic plan apply to legacy data?
• [Vaultastic V3] Is there any limit on the amount of historical data I can upload?

Retrieving/ Downloading data 1

• [Vaultastic V3] Can I download data from Vaultastic?