Enter your search term here...
to submit a new ticket
Check ticket status
[SkyConnect] Can we use a registered domain hosted with another service provider?
[SkyConnect] How much time will it take in shifting from our existing mail server to the SkyConnect servers?
[SkyConnect] What all activities will be involved for go live?
[SkyConnect] How to test MX entries of a from a Linux desktop?
[SkyConnect] How to Test current MX record in windows machine?
View all 16
[Mail] User is unable to login to his account using the web client (Baya V3/V2)
[Mail] User's account password needs to be reset
[Mail] User's account has been locked out
[Mail|BayaV4] How to customise Baya V4 home page?
[Mail] Spam mail sent from my account
View all 7
[SecureMailFlow] What is the difference between SpamTitan and Trend HES?
[SecureMailFlow|SpamTitan] Blacklist domain
[SecureMailFlow|SpamTitan] Whitelist domain
[SecureMailFlow|SpamTitan] Blacklist user
[SecureMailFlow|SpamTitan] Whitelist user
View all 87
Mail flow problems
[Mail] End users cannot send mail
[Mail| Incoming] Mail from an external sender is not received
[Mail] Unable to send a mail to a external user
[Mail] Mail from another user on my domain is not received by me
[Mail] Unable to send a mail to another user on the same domain
View all 10
Email access via Desktop & Mobile clients
[Mail] Unable to view mail on a desktop client or baya
[Mail] How to configure email access from mobile
[Mail] Unable to view attachments
[Mail] Frequent IMAP folder Synchronizations in Outlook
[Mail] Password pop-ups in Outlook or other desktop email clients
View all 22
Mail flow configurations
[Mail] How do I block a user from receiving mail
[Mail] How do I block a user from sending mail
[Mail] Configuration for sending mail via an application
[Mail] Add/Provision domains
[Mail] Add/Provision users
[Mail] Delete users
[Mail] Delete domains
[Mail] Create groups or distribution lists
View all 6
[Mail] How do I get the list of all users in the domain
[Mail] How do I get the list of all active users
[Mail] [Report] I have deleted users, but they are still present in the storage user report.
[Mail] How do I backup a user's mailbox
[Mail] How do I export the mails from a desktop client
[Mail]Why I should not use the POP option to get a backup of a mail box?
[Mail] Why I should not use the IMAP option to get a backup of a mail box?
[Calendar] How do I sync calendar information across devices
[Calendar] How do I share my calendar
[Address Book] How do I access the Global Address book from my mobile
[Address Book] How to export contacts as CSV?
[Mail] How to secure my domain from phishing and ransom-ware attacks
[Mail] Captcha enable/disable option under customization tab in Admin panel is not working
[Mail] Unable to configure custom links on the login page using customization tab in Admin panel
[Mail] Intangible/Invisible Network Obstacles
[Mail] Mithi solutions support TLS 1.2 as per PCI security standards council mandate
View all 6
[Billing] How to reduce the cost of the SkyConnect bill ?
Any exported mail from SkyConnect is chargeable?
Integration and Co-existence Setup
[SkyConnect] Can we have AD authentication for the SkyConnect domains?
[SkyConnect] How to create local archives in a desktop client?
[SkyConnect] How will mail flow for Groups or distribution lists on SkyConnect and O365 ?
[SkyConnect] Are outgoing mail checked for spam?
[SkyConnect] In case of multiple domains, do we need configure connectors for each domain?
View all 15
[Mail] Can we restrict the users from sending the mail to a distribution list(group) which they are member of and they should only be able to receive the mail which was sent on that group.
[Mail] What are the limits on sending mail?
[Mail] What is the difference between total messages per day and total recipients per day?
[Mail] How do I mark a user as a power user?
[Mail] What happens when a user crosses the limits?
View all 9
[Mail] The Storage usage on my domain has crossed the limits we had set. How do we get it back within limits without impacting the productivity.
[Mail] The leave copy on server setting on the POP client has been changed. However, the user's storage used is is not reducing.
[Mail] We have configured the Save to Sent Items setting for POP users. Will the "leave copy on server" setting automatically delete mail from the Sent Items folder on the server?
[Mail] We have configured the Auto mail deletion feature. However the mailstore size has not reduced.
[Mail] I have deleted users, but they are still present in the storage user report.
[Mail] Compatibility of SkyConnect with desktop, mobile clients and browsers
Migration From Baya V2 to Baya V4
[Mail] How to migrate contacts from my Personal Address Book in Baya V2 to Baya V4?
[Mail] How fields are mapped from various CSV file2 to Baya V2 Personal Contacts?
[Mail] How fields are mapped from VCF file to Baya V2 Personal Contacts?
[Mail] How to import contacts into third party apps?
[Mail] How to export contacts from Baya V2 to CSV or VCF file?
View all 7