Customer Support

General 24

• [LegacyFlo] What can I do with the LegacyFlo application?
• [LegacyFlo] How do I get an account on the application?
• [LegacyFlo] Can't start jobs to migrate from GMail
• [LegacyFlo] What are the different request types supported?
• [LegacyFlo] How do I import EML data into Outlook or convert it to PST

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AWS S3 13

• [LegacyFlo] Why does LegacyFlo require a S3 bucket?
• [LegacyFlo] Do I need to create my own S3 bucket or can Mithi provide one?
• [LegacyFlo] Which region should the S3 bucket be in?
• [LegacyFlo] What is a AWS S3?
• [LegacyFlo] Why do I need an S3 with LegacyFlo?

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Uploading Data File to S3 bucket 1

• [LegacyFlo] I am unable to upload PST/EML/MBOX file using the S3 browser

S3 Browser 1

• [LegacyFlo] I dont have S3 browser on my machine. How to install it?

Using S3 Browser 10

• [LegacyFlo] What is S3 Browser?
• [LegacyFlo] What are the credentials to access S3 bucket?
• [LegacyFlo] How to configure the S3 browser on your machine and create an external bucket​?
• [LegacyFlo] How to start working with S3 Browser?
• [LegacyFlo] How to upload email data files to S3 bucket using S3 Browser?

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LegacyFlo Billing 2

• [LegacyFlo] Why is the LegacyFlo service available for the Pay Per Use agreement only? When is the LegacyFlo service required? Is it one time or frequent?
• [Billing] Why is the import and export of data not part of my contract subscription?

Migrating Data Files from S3 bucket to Vaultastic 10

• [LegacyFlo] Why do I have to upload the files to an S3 bucket?
• [LegayFlo] How do I upload the files from which data has to be imported?
• [LegacyFlo] Why do the EML/MBOX files have to be in a zip format?
• [LegacyFlo] Do PST files have to be in a zip format?
• [LegacyFlo] What is the maximum size of a ZIP file that can be converted?

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